100% multichannel and omnichannel solution. The client or employee initiates a procedure by any means and can choose the channel through which they wish to continue being served (WhatsApp, Internet, mobile application, email, face-to-face or by phone).
Administration of client contracts, balances, movements, amortization tables, application of payments, generation of accounting policies and reports to authorities.
Configurable and parameterizable modules useful for product creation, process design, as well as for portfolio segmentation and qualification. Useful for the generation of A / B testing of products and processes.
Collection module that allows us to define and customize the most effective collection strategies to attack delinquency. It classifies the portfolio by buckets for a better management of collection strategies as well as to define solutions. Employing intelligent learning algorithms to improve the effectiveness of recovery strategies.
We have a digital gateway for dispersion and payments, including multi-channel reconciliation. We have dispersion via SPEI, CoDi, payment orders as well as receipt of payments via credit / debit card, CoDi, SPEI, referenced deposits in banks and convenience stores.
The Fiinsoft team’s experience in the industry has allowed the generation of a financial data model to consolidate structured and unstructured information so that organizations have their own data lake. With this we expand the capabilities of companies to generate their own reports and perform analysis of their information.